MATERIAL
FILM
Lina Bjelkmar, VD på Indicate me, träffar Maria Erdmann, VD på GodEl, för ett samtal om kundupplevelse och AI.
Hos GodEl arbetar hälften av medarbetarna i kundservice – inte som en stödfunktion, utan som navet i hela verksamheten.
– Kundservice är där vi driver våra insikter och slipar våra processer, säger Maria.
AI-baserade insikter från kundservice
ADRESS
Pipers väg 28, 170 73 Solna
EMAIL
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